Return, Refunds and Privacy Policy

Return, Refund & Privacy Policies

Return, Refund Policy:

ALL SALES ARE FINAL

The parties hereto agree that there are no warranties with regard to this sale and that the goods described in product descriptions are sold "as is, where is" with all faults, and that seller makes no warranty other than a warranty of good title with respect thereto, and there are no other warranties, whether written or implied, including without limitation the implied warranties of merchantability or fitness for a particular purpose.

In-store purchases: Buyers are encouraged to inspect each item for condition and completeness (such as pieces, parts, or accessories). Buyer is solely responsible to provide any personnel, equipment or materials needed to pick up purchases and shall assume any and all responsibility for the removal of any item of property purchased at the sale and any and all risks associated with such removal. Absolutely no allowances are made for claims or shortages after completion of sale.

On-line purchases: Within text and images, Black Dog Salvage makes every effort to describe each item as well as the visible defects that we can see. Buyers are encouraged to inspect each item for condition and completeness (such as pieces, parts, and/or accessories). Buyer is encouraged to arrange for shipping of items or is solely responsible to provide any personnel, equipment or materials needed to pick up purchases and shall assume any and all responsibility for the removal of any item of property purchased at the sale and any and all risks associated with such removal. Absolutely no allowances are made for claims or shortages after completion of sale unless agreed to in writing. Shipping charges are solely the responsibility of the customer.


 

 

Black Dog Salvage Privacy Policy Policies

We take your privacy and the trust you place with us very seriously. The following policy will describe what information we collect, how the information is used, how it is protected, and what options are available to the visitor. We hope that your visits to BlackDogSalvage.com will be safe, secure, and supportive.

Information we collect:

We collect an assortment of general and personal information. Generally, we collect search words and page hits so that we can improve our website and make it easier to find. This website may use 'cookies' in certain places to speed access to our site. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. Cookies can be deleted at your will.

Various forms on this site require users to give us personal information, such as name and email address. We use contact information from these forms to send information about our company's products and services, our electronic newsletter, conduct surveys and contests, and other information. This information is also used to contact the user when needed.

Uses of information:

We will not give, sell, trade, barter, or in any way release your information to any third parties except to comply with applicable laws to protect our visitors or the public. We do not partner with nor share any of your information with any advertising or other company (we dislike spam and telemarketers as much as you do). Our two major uses of the information that we collect is to improve our service and our website to enhance our visitors' experiences, and to keep you up to date with all things happening within our company.

More on information:

If you are on our list(s), it is because you have done one of the following:

  • Purchased products or services
  • Made an inquiry via phone, email, text, or contact form
  • Asked to be put on our email list
  • Participated in a contest
  • Clicked "Like" our FaceBook page
  • Opted in to one of our email lists on one of our sites
  • Filled out an online survey or other questionnaire
  • Attended an event where we asked for your information

 

Users may opt-out of receiving future *general mailings by:

  • Using the link at the bottom of mailings to "Opt-Out"
  • Contacting us via our contact page and notify us in the "comments" box
  • Calling us at: 540-343-6200

 

*General mailings are considered mailing to a general population with news about Black Dog Architectural Salvage. Specific mailings are specific to the individual clients, such as inquiry replies, specific service performed or products purchased. Please contact Black Dog Architectural Salvage representative for information about these mailings.

Protection

Certain personal information is more critical than others, such as individual social security numbers, or credit card numbers. All processing done for Black Dog Salvage, Inc. is done by third party providers in order to process a charge. For this reason, we use the industry standard Secure Sockets Layer (SSL) to encrypt personal information so that it cannot be accessed by unauthorized people. In any case, we will never ask for your social security number. In some cases certain clients may ask us to keep their credit card information on file to facilitate future payments or purchases. However, due to new credit card laws, we are NOT able keep your credit card number on file.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific task are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

However, please note that we are not responsible for any use of your personal information you provide to third-party applications or websites that may be accessed via links on our pages that take you to third parties. We recommend that you review the privacy policy of any third-party applications or websites that you visit.

Your credit card or PayPal charges

Any/all charges that will post to your credit card or PayPal account will be from "Black Dog Architectural Salvage". Black Dog Architectural Salvage and Black Dog Salvage, are business names used by Black Dog Salvage, Inc.

Visitor Options

By visiting our website, you are giving your consent for us to collect your information. In order to opt out of our collection of your personal information, do not provide voluntary information to the website. If at any time you would like to know what information of yours we have collected, contact the office and request a copy of the information. Likewise, contact the office with any other inquiries. From time to time, we may use the information that we have collected in new and unanticipated ways. Any future changes that may occur to our Privacy Policy will be posted on this page.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact us here, or call us at 540-343-6200.